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Privacy & Data Protection Policy
Privacy policy index
Calon Cymru Fostering is part of BSN Social Care Ltd which also includes Nexus Fostering, Blue Sky Fostering and Olive Branch Fostering.
This privacy policy explains how we use any personal information we collect about you when you use the website and make an enquiry in accordance with The General Data Protection Regulations 2018.
Note: ‘Us’ refers to Calon Cymru Fostering ‘You’, ‘User(s)’, ‘Visitor’ refers to any person who uses this website. This website is owned and controlled by Calon Cymru Fostering.
Info we collect
What information do we collect about you?
We collect information about you when you submit an enquiry form, send us a message via the website, sign up to our mailing list or sign up to an event. This information includes contact details such as your name, email address, telephone number and postal address.
By continuing with the enquiry process Calon Cymru Fostering will be required to collect data categorised as sensitive personal data to help us understand your current situation as a potential Foster Carer, this may include but is not limited to your gender, marital status, sexuality, age, health and related experience. The enquiry process includes submitting an enquiry form via the website, email enquiries, telephone enquiries, attending an event and the initial home visit.
Website visit information is collected using cookies. This information lets us keep track of “how many” times users are doing specific things – like visiting our site each month or what they are searching for – without being able to personally identify the user (unless they specifically tell us).
More information on Cookies and how to restrict these is available.
How we use this info?
How will we use this information?
We collect information about you to process your enquiry and contact you about becoming a Foster Carer with Calon Cymru Fostering. You will be contacted by a member of the recruitment team by telephone and email to talk through your enquiry and to arrange an initial home visit should you wish to progress your enquiry.
We use the non-identifiable information gained from website cookies to analyse trends and statistics on the way users use the website and how visitors find us. We use all this information to improve our content, plan site enhancements, and measure overall site effectiveness.
We will use information to record your attendance at a Calon Cymru Fostering event which forms a part of the enquiry process.
We will use contact details provided on the message form to reply to a message you send us via the website. If you go on to make an enquiry into becoming a Foster Carer the information you have provided will go on to be included as part of the enquiry process.
We will use some contact details provided on the newsletter form to send you infrequent e-mails such as our newsletter, business updates and regional specific updates that are relevant to those details.
How info is stored
Guidance as to how the information is stored
Your identifiable information will be stored securely by Calon Cymru Fostering on both electronic and cloud based databases. Our cloud based databases are provided by Social Care Network Solutions Limited and are controlled and accessed by Calon Cymru Fostering.
Our IT services providers Objective Computing Limited have limited access to some electronic databases. All of our outsourced service providers comply with GDPR to ensure data is stored confidentiality and securely.
Your information given to Calon Cymru Fostering at the enquiry stage will be stored for a maximum of 1 year and 1 month from the date of enquiry.
If you receive an Initial Home Visit (IHV) your personal data will be stored for a period of 10 years. If you decide to enquire to foster with Calon Cymru Fostering again; the information obtained in the IHV will inform part of the enquiry process.
Our databases are confidential and your data will never be sold to any third parties.
Marketing and advertising
By making an enquiry you are agreeing to receive information on becoming a Foster Carer with Calon Cymru Fostering. You will be contacted by our recruitment team by telephone and/ or email.
You may opt out of receiving this information at a later date by contacting marketing@bsnsocialcare.co.uk or by following the unsubscribe link on a newsletter.
Calon Cymru Fostering also collects enquiry information from other websites such as social media websites and fostering related articles and pages.
External enquiries on other sites also adhere to GDPR Compliance and are stored and processed the same way as directly on this website.
Accessing your data
Access to your information and your right to be forgotten
You have a right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email us at marketing@bsnsocialcare.co.uk You may ask us to correct or remove any information you think is inaccurate.
If you would like to have your personally-identifiable information removed from Calon Cymru Fostering’s databases please email marketing@bsnsocialcare.co.uk We are required to hold residual information regarding enquiries, but this will not contain personally identifiable information.
Other Websites
Our website may include links to other third-party websites. This privacy policy only applies to caloncymrufostering.co.uk.
You should read the privacy policies on other websites should you click on any links.
Changes to our Privacy Policy
We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 18th March 2022.
How to contact us
You can contact us using the form below should you have any questions about our privacy policy or the information we hold about you.